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Safeguarding
Keeping people safe
Everyone has the right to live free from abuse and neglect.
If someone is in immediate danger, call 999.
Our commitment
We take every concern seriously. All our staff receive safeguarding training, know how to recognise the signs of abuse and neglect, and know how to report concerns. We work closely with local authority safeguarding teams and the police where needed.
How to report a concern
If you are worried about someone we support, please tell us straight away on 020 8129 0990 or info@chhayacare.com. You can also contact the adult safeguarding team at the local council where the person lives, for example the London Borough of Harrow or the London Borough of Brent.
Speaking up
Staff can raise concerns through our whistleblowing procedure without fear of blame. People can also contact CQC directly.